The QFES FAST QLD Field Mobilisation System contract was awarded to BART Solutions in February 2022, and through close consultation with the Departmental we rolled the system out to 3,400 full time staff members and 32,000 QFES volunteers on 15 March 2024 – on time and within budget.
A phased approach was taken with the integration and development of new functionality, as well as training and integration rollout to all QLD QFES members across the state.
Scope
- Allow members to indicate and manage their availability
- Provides a quick means for ‘Call Out’ responses
- Allow QFES manage resources, specifically member’s availability for both pre-planning and incident response
- Provide QFES with the ability to balance capability against member’s skill sets
- Integrate and connect with other QFES corporate and operational systems
Services
- Implementation of QFES processes and workflows
- Functionality Enhancements
- Project Management
- Active Directory Integration
- SAP Integration
- 24×7 System Monitoring
- Super user Training
- Training & Support Materials
- Staged Rollout across QLD
- Service Desk Integration
- Level 2 & 3 Support Desk
