March 2025

BART System Update

 

The BART Team have been working hard to release a new major update to the backend of the solution to ensure speed, security and compatibility with the latest technology. While there’s some User Interface improvements and bug fixes, the biggest feature in this release is the ‘Message Reactivation’ functionality.

 

Message Reactivation Explained

 

We’re updating the BART system to cater for instances when a Broadcast is sent out multiple times with the same reference number. Until now, the reactivation of old messages has carried over, items such as Attendees, Times, Locations, and Photos.

 

Our developers have designed a way for the reactivation of past Broadcasts or instances of repeat incident numbers, without carrying over existing turnout data. This will ensure there’s a completely new record of the incident, without any overlapping Attendees or other data, whilst still being able to be tracked on the same incident reference number.

 

When a Broadcast comes through with the same incident reference number as a previous message, within a specific period of time, a version number will be automatically applied.

 

The time between Broadcasts with the same reference number is determined by each individual Organisation. For example, if a message reactivation occurs within 2 hours, it won’t be split up into individual jobs.