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Maintaining the annual support licence for your MYOB software, called 'MYOB Cover', is the only way to maximise your investment in MYOB and keep your software up-to-date and your business efficient and compliant all year round.
An MYOB Cover membership starts from as little as $25.75 per month and is tax-deductible for many businesses.
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| MYOB Support Cover offers 'Peace of Mind' |
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MYOB Cover is available for the following MYOB products:
Accounting & Finance
- MYOB AccountRight Standard
- MYOB AccountRight Plus
- MYOB AccountEdge (Mac)
- MYOB AccountRight Premier^
- MYOB AccountEdge Network Edition (Mac)
- MYOB AccountRight Enterprise^
Retail & Hospitality
- MYOB RetailBasics
- MYOB RetailReady
- MYOB RetailManager^
- MYOB RetailHospitality^
- MYOB RetailEnterprise^
^ The first year of MYOB Cover is included.
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By subscribing to MYOB Cover you will have a complete software and support system for 12 months, with all of the following benefits valid for the duration of your MYOB subscription:
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1
Updates |
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Gain access to all the payroll, PAYG withholding tax tables, ATO, GST and Superannuation compliance updates that are released during this period.
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Ongoing legislative changes to personal income tax rates, GST, superannuation, and business practices impacts on payroll and accounting compliance and the accuracy of processing. MYOB invests considerable time and resources staying abreast of legislative change and reflecting this change in its software. Upgrading to the latest release of your MYOB product gives you the assurance and peace of mind that you're always compliant with any regulatory changes that affect business accounting practices.
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MYOB Cover keeps your business up-to- date by ensuring you automatically access the latest upgraded version of your MYOB software released during the course of your subscription.
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MYOB also continues to invest heavily in product development to ensure that with each upgrade you get the latest business management technology which is simpler to use and feature-rich with greater capacity to streamline business processes and reduce processing workload and time. Each upgrade ensures you stay competitive, up to date with MYOB's latest software advancements, features and functionality and primed to capitalise on all future enhancements under development at MYOB.
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Support |
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MYOB's 'Sunset Policy' means it only supports the current and prior two versions of each software product. Older versions are not supported.
Users with MYOB Cover have the latest software product and full and exclusive access to MYOB's Technical Support personnel during the extended hours of 7.30am-9.30pm (AEST), Monday to Friday, via phone (1300 555 123), fax (03 9222 9899), email (support@myob.com.au), web (www.myob.com.au/support), and Live Chat.
Additional hours also apply to Retail POS software products and include 9:00am - 9:00pm (AEST) Thursday and Friday, and 9:00am – 5:00pm (AEST) Saturday and Sunday.
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| This guarantees peace of mind as technical support is accessible, helpful, informative and constantly being refined in terms of quality and the way in which it is delivered. |
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Expert Advice |
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Access to 'Coverage', the monthly MYOB eNewsletter containing invaluable business tips, information and techniques and special offers.
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| This ensures you remain informed of changes in the business, finance and legislative environment that might affect your business and at the forefront of new business ideas. |
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Free and Exclusive Access to MYOB M-Powered® Services |
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Free monthly access to the MYOB M-Powered ® range of services available for your product. The $10 monthly access fee that would otherwise apply is waived.
The range of M-Powered® Services include:
M-Powered® Invoices
M-Powered® Payments
M-Powered® Superannuation
M-Powered® Bank Statements
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| This ensures your software processing and time management capabilities are truly optimised at a competitive price. Particularly if you use the M-Powered Superannuation service which offers the most simple yet sophisticated Super Choice solution for your business. |
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Other Exclusive MYOB Benefits |
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In addition, MYOB Cover customers receive many other exclusive benefits, such as:
- Discounts on MYOB Classroom Training and Seminars,
- Up to 10% off selected Dell hardware,
- Up to 20% off MYOB Business Web Hosting when you elect to take your business online,
- 10% off business stationery from Forms Express,
- Online access to topical 'Guides' to help you get more out of your MYOB software, eg. the End of Financial Year Guide, Reporting Guide, BAS Guide, and Networking Guide,
- Exclusive access to account recovery services with Dun and Bradstreet.
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In business, compliance is critical and time is money. MYOB Cover ensures that your business is future-proofed and maintains its competitive edge via high quality and timely support, advice, product updates and legislative compliance. For this peace of mind it makes sense to take out and maintain MYOB Cover each year.
To renew your MYOB Cover subscription securely online, simply visit http://my.myob.com.au or call MYOB Customer Service on 1300 555 151.
Flexible payment methods through BPay, Credit Card by Phone or Internet, Cheque by mail, or Postbillpay in person at any Australia Post outlet, makes subscription renewal a simple and easy process. And you can even pay in monthly instalments using MYOB’s Direct Debit option (refer Monthly Direct Debit : Credit Card Charge Authority for MYOB form).
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